Shipping policy

Shipping:

All orders are shipped express with Royal Mail. Tracking details will be provided once sent.

We will process your goods within 1-14 days. Please wait patiently. We guarantee to provide you with excellent products with good quality and low price.

We will deliver your goods safely within 3-5 days

Why do ready to ship items take up to 2 weeks to send from purchase?:

"Ready to ship" items are one of one pieces that are pre-made. The reason for them taking up to 2 weeks to send it due to the resizing and hallmarking process. It may take me a couple of days to re-size the ring to the required size. After the re-size, I take your item to the assay office to be hallmarked. The assay office timeframe is up to 8 working days. I do this after re-sizing as filing after soldering may scratch off the hallmark.

 

Why do made to order items take up to 2 weeks to send from purchase?:

Made to order items require up to a 2 week timeframe due to:

-Making your item (2-3 days)

-Casting (3-5 working days)

-Setting and refining (2-3 days)

-Hallmarking (for gold items 2 days)

-Gold vermeil (1-2 days)